COOKIES & PRIVACY
1. ABOUT COOKIES:
1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2. COOKIES THAT WE USE:
3. COOKIES USED BY OUR SERVICE PROVIDERS:
3.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.
3.3 We sometimes publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies.To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website).]
You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com.
You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org.
WE CONSIDER ALL COOKIES BY THIS SITE AS ESSENTIAL TO OUR BUSINESS OPERATIONS.
If you disable or block cookies we can not guarantee that you will receive a full experience, or see all content, or that the site will operate correctly. That's how important cookies are.
4. MANAGE OR LEARN MORE ABOUT COOKIES
4.1 To manage cookies in your browser, or to learn more about how cookies work, you can visit https://cookies.insites.com/
4.2 Blocking all cookies will have a negative impact upon the usability of many websites.
4.3 If you block cookies, you will not be able to use all the features on our website.This document was partly created using a template from SeqLegal.com
GDPR & PRIVACY NOTICE
This is the privacy notice of this website. In this document, "we", "our", or "us" refer to our company.
We are a UK Sole Trader, based in Dorset, UK.
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you ("personal information") and information that could not.In the context of the law and this notice, "process" means collect, store, transfer, use or otherwise act on information.We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately, as we can not provide alternative versions.We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
THE BASES ON WHICH WE PROCESS INFORMATION ABOUT YOU:
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU:
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.We may use it in order to:) Verify your identity for security purposes) Sell products to you) Provide you with our services) Provide you with suggestions and advice on products, services and how to obtain the most from using our website.We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
INFORMATION WE PROCESS WITH YOUR CONSENT:
INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS:
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.Where we process your information on this basis, we do after having given careful consideration to:whether the same objective could be achieved through other means whether processing (or not processing) might cause you harm whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.For example, we may process your data on this basis for the purposes of:) Record-keeping for the proper and necessary administration of our company.) Responding to unsolicited communication from you to which we believe you would expect a response) Protecting and asserting the legal rights of any party) Insuring against or obtaining professional advice that is required to manage our business risk) Protecting your interests where we believe we have a duty to do so
INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION:
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.This may include your personal information.
SPECIFIC USES OF INFORMATION YOU PROVIDE TO US:
Information provided on the understanding that it will be shared with a third party
Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.Examples include:) Posting a message our forum) Tagging an image) Clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.We do not specifically use this information except to allow it to be displayed or shared.We do store it, and we reserve a right to use it in the future in any way we decide.Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us as outlined on this website.COMPLAINTS REGARDING CONTENT ON OUR WEBSITE:Our website is a publishing medium. Anyone may register and then publish information about himself, herself or some other person.We do not moderate or control what is posted.If you complain about any of the content on our website, we shall investigate your complaint.If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
INFORMATION RELATING TO YOUR METHOD OF PAYMENT:
Payment information is never taken by us or transferred to us either through our website or otherwise.Our employees and contractors never have access to it.At the point of payment, you are transferred to a secure page on the website of our payment processor.That page may be branded to look like a page on our website, but it is not controlled by us.
INFORMATION ABOUT YOUR DIRECT DEBIT:
When you agree to set up a direct debit arrangement, the information you give to us is passed to our own bank for processing according to our instructions. We do not keep a copy.We are registered under the direct debit guarantee scheme. This provides for the customer's bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved originators of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.
JOB APPLICATION AND EMPLOYMENT:
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for ten years before destroying or deleting it, for legal reasons.
SENDING A MESSAGE TO OUR SUPPORT TEAM:
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.We record your request and our reply in order to increase the efficiency of our business.We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
When we receive a complaint, we record all the information you have given to us.We use that information to resolve your complaint.If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
AFFILIATE AND BUSINESS PARTNER INFORMATION:
This is information given to us by you in your capacity as an affiliate of us or as a business partner.It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.The information is not used for any other purpose.We undertake to preserve the confidentiality of the information and of the terms of our relationship.We expect any affiliate or partner to agree to reciprocate this policy.
USE OF INFORMATION WE COLLECT THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE.COOKIES:
OUR USE OF RE-MARKETING
DISCLOSURE AND SHARING OF YOUR INFORMATION:
Information we obtain from third parties:
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.No such information is personally identifiable to you.
THIRD PARTY ADVERTISING ON OUR WEBSITE:
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.Data may be processed outside the European Union.Our websites are hosted in the UK & USA.We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.Accordingly data obtained within the UK or any other country could be processed outside the European Union.
For example, some of the software our website uses may have been developed in the United States of America or in Australia.We use the following safeguards with respect to data transferred outside the European Union:) The processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.)
The data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union, UK or other.) We comply with a code of conduct approved by a supervisory authority in the European Union, UK, or other.) We are certified under an approved certification mechanism, such as a DPA, as provided for in the GDPR.) Both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information
Access to your own information.
ACCESS TO YOUR PERSONAL INFORMATION:
At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.To obtain a copy of any information that is not provided on our website you may send us a request as outlined on this website.After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
REMOVAL OF YOUR INFORMATION
If you wish us to remove personally identifiable information from our website, you may contact us as outlined on this website.This may limit the service we can provide to you.
VERIFICATION OF YOUR INFORMATION:
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
OTHER MATTERS:USE OF SITE BY CHILDREN:
We do not sell products or provide services for purchase by children, nor do we market to children.If you are under 18, you may use our website only with consent from a parent or guardian.We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.
ENCRYPTION OF DATA SENT BETWEEN US:
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
HOW YOU CAN COMPLAIN:
RETENTION PERIOD FOR PERSONAL DATA:
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:) To provide you with the services you have requested;) To comply with other law, including for the period demanded by our tax authorities;) To support a claim or defence in court.
COMPLIANCE WITH UK LAW:
(C) 2018~2020. This Policy is Copyright & was customised explicitly for our business via the DataProtectionShield.com. All rights reserved.
HOW TO CONTACT OUR DATA PROTECTION OFFICER:
Please use the form below with your query, concern or request.
We strive to respond to all queries within 14 working days.